Anyone who has never previously held a competency card or whose competency card has been expired for more than 28 days.
For RSA and RCG, practical skills are assessed in-class through role-plays. Knowledge is tested by written questioning completed in class. From January 1, 2017, if you are booking a package with coffee included, there is online learning involved with your coffee course. This will take 1-2 hours to complete and must be done prior to your class. No Statement of Attainment for coffee will be awarded unless the 76 multiple choice questions are successfully completed. Login details will be provided in your confirmation email.
Yes. Approved Training Provider #CCR10000169.
Neat and tidy comfortable clothing is required to be worn.
Yes. Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).
Yes. As we are one of Sydney's largest barista trainers and we have a dedicated booking office. You do not need to be worried about being turned away because a class is in progress or visiting at a specified time. We look forward to seeing you.
Payments need to be made for our classes with a credit card online (our site is highly secure - payment is made via the Commonwealth Bank), or call us on 1300 xxx xxx and pay by credit card over the phone, or by coming to our Sydney office Mon-Fri 9am-5pm at the above address to pay by cash, EFTPOS or credit card. Bookings for our courses prior to the day of the course are essential and candidates cannot be enrolled without paying first.
Yes. It is included.
Yes, everything is included, workbooks, etc are all included. You do not have to worry about "surprising extras" once you start with us.
Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card). Also bring some writing material if you want to take any notes during the course. Our classes start promptly so don’t be late!
There is no age limit for our RSA and RCG courses but note that you are not allowed to work in licensed venues unless you are 18.
No. Each state has their own requirements for responsible service of alcohol and gambling.
The RSA/RCG competency card lasts for five years from the date of passing your first competency. You will need to renew the card before the expiry date on the card. You can now renew your photo competency card for five years by completing online refresher training and paying a $35 renewal fee. If your card is expiring soon, you will be notified by Liquor and Gaming NSW by email and SMS about how to renew and complete the online refresher training. The face to face class is for first-timers only.
We have a long history of academic discipline. See more about us here.